Support
When
you call Blackhawk Systems, you will be connected immediately to someone
who can help you right away. No call coordinator. No waiting.
To e-mail a support question or problem,
click here.
For customers who have purchased Premium Support you may submit
support requests online and it will be forwarded to our on-call
support personnel immediately.
To
submit a support question or problem,
click here.
Telephone
Support
7
x 24
7 Days per Week
24 Hours per Day
No Support on Standard Automotive Industry Holidays
Software Upgrades Included
Software
Upgrades
To
keep pace with constantly changing automotive industry
requirements, Blackhawk Systems issues frequent software
upgrades. Minor upgrades are usually released toward the end
of each of the first three quarters of the calendar year. A
more significant upgrade is typically released near the end of the
fourth quarter. Since the shop floor application is a very
complex and highly integrated system, Blackhawk personnel perform
any and all upgrades to the software.
To e-mail us regarding the software upgrades, click here.
