Support
When
you call Blackhawk Systems, you will be connected to someone
who can help you right away. No call coordinator. No waiting.
To e-mail a support question or problem,
click here.
For customers who have purchased Premium Support you may submit
support requests online and it will be forwarded to our on-call
support personnel immediately.
To
submit a support question or problem,
click here.
Telephone
Support
7
x 24
7 Days per Week
24 Hours per Day
Emergency Support on Standard Automotive Industry Holidays
Software Upgrades Included
Software
Upgrades
To
keep pace with constantly changing automotive industry
requirements, Blackhawk Systems issues at least two software
upgrades each year. The minor upgrade is usually released toward
the end of April. An a more significant upgrade is usually
released near the end of the fourth quarter. Since the shop floor
application is a very complex and highly integrated system,
Blackhawk personnel perform any and all upgrades to the software.
To e-mail us regarding the software upgrades, click here.
